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T & C

Welcome to IceJewels.com.au and thank you for shopping with us. These Terms and Conditions govern the use of IceJewels.com.au ("the site") and the purchase of any goods from it. The site is owned and operated by Deal Tech Pty Ltd. If you need more assistance you can email customerservice@icejewels.com.au.

Acknowledgement and acceptance of –
Terms and Conditions

Please note that by accessing, using or browsing this site you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Deal Tech Pty Ltd reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the site you acknowledge that you have read and understood these Terms and Conditions.

Limitation of liability

Any liability of Deal Tech Pty Ltd or Deal Tech Pty Ltd's associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Deal Tech Pty Ltd be limited to the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods.


Disclaimer

Information contained on the site is provided by Deal Tech Pty Ltd in good faith. To the best of Deal Tech Pty Ltd’s knowledge, the information is accurate and current. However, no representation or warranty is made as to the accuracy or completeness of the information.
As there are hand crafted items in this website, discrepancies will result between the images and the real articles. This may include style, shapes, colouring and more.
To the fullest extent permitted by applicable law, Deal Tech Pty Ltd disclaims all representations and warranties, express or implied. Deal Tech Pty Ltd makes no warranty that this site, any information or ideas contained on this site or any products or services will meet your requirements.
You expressly acknowledge and agree that, subject to the section dealing with "Limitation of Liability", Deal Tech Pty Ltd will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you through the site.


Copyright

Copyright in the IceJewels.com.au site is property of Deal Tech Pty Ltd. Material on this site also comprises copyright material, trademarks and registered trademarks that are the property of Deal Tech Pty Ltd and third parties. This property may only be used for the purposes of browsing the IceJewels.com.au site and acquiring goods and services from IceJewels.com.au. If you require use of any material on this website you must request directly to Deal Tech Pty Ltd in writing to discuss details, however no guarantee is given that we will accept. You may not copy text or photos used throughout this website without our permission. 

Applicable law

These Terms and Conditions are governed by the laws in force in Australia and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia and any courts, which may hear appeals from those courts.

Information provided by you

If you purchase goods and services from IceJewels.com.au or create a membership account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information") whether on this site or by telephone or other way. We may subsequently require further details to enable the processing of any orders that you make. You agree to provide current, complete and accurate customer information when asked to do so by the site or an associate of Deal Tech Pty Ltd. No customer information is disclosed to third parties for any purpose, other than the SecurePay company that carries out. When you register online the information is stored in a private database and is used only to validate you as a customer, allowing you to see pricing and to access additional customer areas on our web site. We may use your details to send promotional information about Deal Tech Pty Ltd products and services via email or postal services. We may also send special offers regarding our products, or send offers or promotions to you via email via other Deal Tech Pty Ltd owned and operated websites presenting our own products or on behalf of third party businesses or companies. These offers are very carefully selected and we believe they would be of interest to those who have registered on our website.

Virus warning

All care is taken to ensure that the site and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

Product information

Prices of goods and services, delivery and other charges displayed on the IceJewels.com.au website are in Australian dollars or unless you selected to view prices in an alternate currency through the functions available on this site, and are current at the time of display. These prices are subject to variation without notice. 
We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the site is accurate, complete, reliable, current or error free.

Placing and accepting orders


Orders will not be dispatched until payment in full has been received or an agreement of payment on delivery is made by both parties (Deal Tech Pty Ltd and Customer) and we are satisfied with the integrity of the order.
Without limiting these Terms and Conditions, Deal Tech Pty Ltd is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

Vouchers and/or Marketing Promotions

Deal Tech Pty Ltd work with Marketing and Promotion companies as part of our operations, which enables special deals and offers to be made to the public. Contact email addresses may either be provided by the external company for us to send further promotions to potential customers after an initial deal has been offered and purchased by the customer,or the customer provides us with their email address upon registering with us, and we may further use the email address/es to send future promotions (we will never provide the email addresses to any other Party). In the case where a Deal or Special Offer/Promotion has been sent to potential or previous customers, there will always be an expiration date. If this is the case then all purchases by the customer must be made in full or in some cases redeemed via our website or a third party redemption system (as payment was made via another third party company involvment) by a specified expiration date and under no circumstances can this date be extended. Where the customer has bought a promotional voucher through a third party company, upon redeeming the voucher with us (either directly or via a third party redemption service), you must provide evidence of your purchase of the voucher, in the form of a "Redemption Code". We are not obligated to provide you with goods or services unless we are satisfied that the code provided is true and correct. When there is a promotion, the time frame for supplying goods or services may be extended due to large quantities being ordered within a short time period. We will always do our best for you to keep the processes as efficient as possible to ensure customer satisfaction and our high quality reputation. Where there are multiple products being delivered to a single address in any type of order including promotions, they may be sent together in a single package (this may include a padded envelope or box etc).

Manufacturing and Delivery Time

The time for the customer to receive their purchased goods may vary depending on whether it's a ready made item, in stock or not, or whether it requires manufacturing at the time of ordering. We endeavour to keep fashion items in stock but if an item is out of stock and it has been purchased on our website, we will contact you and inform you of the approximate waiting time. You may choose to wait or we may choose to offer a refund or an alternate product. In the case of diamond jewellery or loose diamonds, being a natural product the time may vary to source the desired specifications given to us by the customer. 

Cancellation by us

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions, we will not be held liable for loss or damage arising from the exercising of these rights.

Cancellation by you

If you need to cancel an order, please contact us immediately via email at icejewels4@gmail.com. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.

Warantee

All goods sold on this website are covered by Consumer warranty laws in Australia. Generally speaking, if you receive any goods that you believe are faulty, you have 14 days to contact us to inform us of the problem, and so we can arrange to view the item and repair or replace it. In the case of diamonds we are unable to accept returns of goods, if you have received an item that contains a diamond we can only accept a return if there is a manufacturing fault (for example a diamond comes loose from the claw holding it in place). 

Delivery 

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address or replace goods at our expense.

 It is your responsibility to inform us if an order does not arrive. Once we learn an order has not arrived, we will lodge enquiries with Australia Post or other relevant company to ensure delivery occurs as soon as possible, but only if you have selected Registered Post. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.
Without limiting these Terms and Conditions:

  • we will not accept liability for any loss or damage arising from a late delivery
  • you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order
  • we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

Release and indemnity

You agree to waive any and all claims that you now have or may have in the future against Deal Tech Pty Ltd or Deal Tech Pty Ltd`s associates which relate to or are incidental to any transaction. 
You agree to indemnify and hold Deal Tech Pty Ltd harmless from and against any and all claims, loss or expense that may be incurred by Deal Tech Pty Ltd or Deal Tech Pty Ltd`s associates which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.
You further agree to indemnify and hold Deal Tech Pty Ltd or Deal Tech Pty Ltd`s associates harmless from any claim made by any third party due to or arising out of your use of this site, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this site using your membership account, of any intellectual property or other right of any person or entity.

Please Note: Any celebrities featured on this website have not endorsed our products, we are only using them in photos for demonstrational purposes.